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Welcome to Back Office Docs

Quick Start - Choose Your Task​

TaskDescription
Manage MarketsCreate, approve, and resolve prediction markets from start to finish
Manage UsersAdd team members and assign roles with appropriate permissions
System SettingsConfigure platform settings, fees, and referral programs
Manage EsportsCreate and oversee esports-specific prediction markets

What's Inside​

This manual covers all aspects of back-office operations, organized into key areas:

Market Operations​

Manage prediction markets from creation to resolution, including admin-created and user-created markets, categories, and tagging systems.

Esports Management​

Specialized workflows for esports-related prediction markets and tournaments.

User Management​

Administer back-office staff accounts and platform user management.

System Administration​

Configure platform settings, payment tokens, fees, and referral programs.

Access Control​

Manage roles, permissions, and control who can access which features on the platform.

Key Features​

  1. Step-by-step workflows for every administrative task
  2. Permission requirements clearly documented for each operation
  3. State machine definitions for market lifecycles
  4. Best practices for evidence-based decision making
  5. Cross-references between related sections

Getting Started​

  1. Review the Operations Manual Overview for a complete section list
  2. Navigate to your area of responsibility using the sidebar
  3. Follow the documented workflows for each task
  4. Consult the glossary sections for term definitions

Need Help?​

Each section includes:

  1. Management sequences with detailed steps
  2. Feature function documentation
  3. Permission requirement tables
  4. Product glossaries